If you’re not getting incoming calls through KeepMyNumber, here’s a checklist to help you troubleshoot:
Check Call Forwarding
Make sure call forwarding is properly enabled on your original SIM.
Double-check the forwarding number provided by KeepMyNumber during setup.
Try dialing a call forwarding code again (e.g., **21*<number>#) and press call.
Verify Internet Connection
Ensure your device is connected to Wi-Fi or mobile data.
Without internet, calls will not reach your app.
App Permissions
Go to your phone’s settings and ensure KeepMyNumber has access to:
Microphone
Notifications
Background data
Log Out and Back In
Try logging out and then back into the app to refresh your session.